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Home
About Us
About the Commission
Commissioners
CAJ Senior managment
Scope of Our Work
Departments and Units
Complaints
How do I reach the Ombudsman, are the services free?
Whom can you complain about?
What results from a complaint?
Complain Here
ATI Centre
What is Access to Information?
Access to Information Law
CAJ Access to Information Implementation
Determinations
Court Decisions
Publications
Resources
Legal Instruments
Advisory Opinions
Investigation Reports
Annual Reports
Special Reports
Huduma Ombudsman Award Reports
Performance Contracting Guidelines
Strategic Plans
Media
Features
News
Newsletters
Press Statements and Releases
Success Stories
Speeches
Opportunities
Tenders
Careers
Online Repository
Events
Contact Us
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11th-Edition – REPORTING FRAMEWORK FY 2021-2022 (PDF Version)
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11th-Edition – REPORTING FRAMEWORK FY 2021-2022 (Word Version)
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CAJ Complaints Handling Guide
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