Three (3) new commissioners took over at the Commission following their appointment by President Uhuru Kenyatta via Kenya Gazette Notice number 8044. SN NAME ROLE INAUGURAL DATE 1 Hon. Florence Kajuju, MBS Chairperson 08/08/2018 2 Mr. Washington Opiyo Sati Vice Chairperson 08/08/2018 3 Mrs. Lucy Ndungu, HSC, EBS Member 08/08/2018 Pioneer…
a) Complaints can be made through the following means: 1: Visiting any of the Commission’s offices (Nairobi, Mombasa, Kisumu, Isiolo, and Eldoret) in person; 2: Calling toll free number, 0800221349 or 020 2270000; 3: Texting short code number, 15700 (Safaricom Subscribers); 4: Writing a letter through P. O. Box 20414, 00200, Nairobi; 5: Writing an email to…
When you complain, a wrong is righted and administrative justice is delivered. Complaining ensures that service delivery in public offices is timely, efficient and effective.
A public office or public officer from which/whom you sought services that were not rendered or that were delayed, or the officer was unprofessional, rude or disrespectful to you or other members of public.
This resource contains information published by the Commission on Adminstrative Justice (office of the Ombudsman) in accordance with the Access To Information (ATI) Act requirements. See more information here on CAJ’s implementation of Access To Information (ATI) Act.
What is the Access to Information Act (ATI)? This is a law that was passed by the Parliament of Kenya in September 2016, to make it easier for wananchi to access (get, receive, reach) information. Information is Power! – According to Article 35 of the Constitution, it is a right for all citizens to be…
