Following intervention by the Commission, the National Treasury released pension funds for an ex-military serviceman who had pursued the same for a long time. Mr. Julius Meitekni Olekorio had lodged a complaint with the Commission alleging that despite having submitted relevant documents necessary to process his pension, he had been unable to access the same.…
A week after assuming office at the Commission, three new Commissioners have reiterated their resolve to live up to the expectations of the Kenyan public and serve them with utmost dedication and humility. The commissioners, led by the Chairperson, Hon. Florence Kajuju, challenged members of staff to approach their responsibilities and duties with professionalism and…
Three new commissioners have taken over at the Commission with a promise to improve public service delivery through closer collaborations with other players. The three commissioners, who were appointed by President Uhuru Kenyatta via Kenya Gazette Notice number 8044, took their oath of office with a pledge to focus on serving the people of…
As part of enhancing the capacity of public officers on complaints handling and good governance, the Commission on Administrative justice trained the management of the Kenya Electricity Generating Company (KENGEN) The three-day training workshop in Nairobi, carried out on 27th to 25th June, 2018, was focused on enhancing the capacity of the officers on…
The Commission has urged Kenyans whether as individuals or in groups to demand better services from public institutions as a matter of right. The challenge of inefficient service delivery in public sector will only change with vigilance of individual citizens, civil society or resident associations. The call was made in a presentation by Mr Sammy…
As part of its strategies to contribute towards realisation of the right to access to justice by Kenyans, the Commission has carried out free legal aid forums in Makueni County. The public forums, conducted in three different towns, are aimed at creating and enhancing citizens’ awareness on administrative justice and on their right to access…
As part of implementation of the Access to Information law, the Commission has rolled out a training programme for County Officers in all the 47 County Governments. The two-day training workshops, carried out on 13th & 14th March, 2018, were focused on enhancing the capacity of the County Secretaries, County Assembly Clerks and County Chief…
Kenyans should be at the forefront of demanding efficient service delivery as part of their citizens’ responsibility to ensure public officers live up to their expectations, the Commission has advised. The Commission, during public education and sensitisation forums in Nakuru and Busia counties, urged Kenyans not to shy away from holding public officers and offices,…
The Commission participated in the first Regional Conference for Ombudsmen of the Intergovernmental Authority on Development (IGAD) member states in Djibouti City, Djibouti, from 10th to 11thDecember, 2017. The Conference, whose theme was ‘Migration, Public Protection and Human Security’, was organised by IGAD for experience sharing and development of a regional approach to addressing the…
