Land governance problems remain one of the most complained issues to the Commission. One such matter was concluded in September 2019 in a case that saw property worth about Sh100 million that was fraudulently transferred reverted to the owner. This is the story of Cecilia Mbugua, a widow from Kiambu. Her story depicts the journey…
Our Esteemed Stakeholders, Kindly receive warmest compliments from the Commission on Administrative Justice (Office of the Ombudsman). The Commission is a constitutional entity established under Article 59(4) of the Constitution, and the Commission on Administrative Justice Act, 2011 with the mandate, inter-alia, to investigate any conduct in state affairs or any act or omission…
The Employment and Labour Relations Court sitting in Nairobi on Friday, 29th November 2019 issued a judgement which adopted the decisions and orders of the Commission on Administrative Justice under the Access to Information Act, 2016. This follows a court case where Mr. Duncan Muthusi, a member of the Banking Insurance and Finance Union(BIFU) moved…
The Commission has today launched its Second Strategic Plan (2019-2023) during a ceremony held in Nairobi. Speaking during the event, the Commission Chairperson, Hon. Florence Kajuju, made a commitment that the Commission will fully implement the Plan and called upon the government, specifically Parliament and the National Treasury, and development partners to assist the Commission…
In an effort to build on the achievements of the past seven years, the Commission has developed its second five-year Strategic Plan. The plan, for the period 2019 – 2023, articulates the vision, mission, core values and the strategies that will guide the Commission towards realisation of its mandate for the next five years. The…
“I would like to express my gratitude to your office for the assistance; I (recently) received a call to collect my Diploma Certificate from the Kenya National Examination Council (KNEC). Words alone cannot explain how happy I am to hold a Diploma Certificate after six years of waiting,” these are the words of Mr. James…
A former employee of Kerio Valley Development Authority(KVDA), Mr. Barnabas Kiplimo, was finally supplied with copies of documents by the agency following the intervention of the Commission. According to Mr. Kiplimo, he made a request for information to the Authority in line with Section 8 of the Access to Information Act, 2016. However, the Authority…
A name change was finally effected and a new birth certificate issued following the intervention of the Commission. According to Mr. Paul Mathuva, his family undertook adoption proceedings for Edwin Karama and were formally issued with a birth certificate in the name of King Munene Mutemi on 25th January 2017. However, they later used the birth…
An Assistant Welfare Officer with the Nairobi City County was finally reinstated following the intervention of the Commission. According to Mr. James Nyamwega, he was interdicted in September 2016 on allegations of impersonation, insubordination and authorising construction of illegal structures in Karen Ward. He however, responded to the show cause letter which led to his…
“Thank you very much for your intervention, Nzoia Water Services Company has reconnected water supply to my home, my tenants and the entire Lower Mewa area,” these were the words of Toili Khisa, a beneficiary of the Ombudsman services. Mr. Khisa had complained that Nzoia Water Services Company (NZOWASCO)had issued him with an excessive bill…
