“I am supposed to start my classes on 21st September 2020 and I am required to provide my passport details for the university application and the pre-enrolment process. I have made several trips to Nyayo House (Immigration Department) but it has not borne fruits. Every time I am chased away or told to come next…
A teacher was finally issued with the Higher Education Board’s (HELB) clearance following the intervention of the Commission in a matter of double deduction. According to Paul Magolo, he repaid his HELB loan in lump sum in February 2020 through a direct deposit but despite clearing his loan, the board’s records still showed he had…
A clinical officer had his suspension revoked and his salary arrears paid in full after the Commission intervened in a complaint against the County Government of Meru. According to Moses Mutuma, he was suspended by the County Chief Officer for Health due to an address to a local television station highlighting the plight of clinical…
The Commission has called on all public agencies that have been allocated funds to expend on the mitigation and recovery measures against COVID-19 to proactively disclose information on the amounts allocated and expenditures in line with the constitutional fiscal framework of prudence, transparency and accountability in public finances, the Access to Information Act, 2016 and…
A resident of Siaya County finally had his home connected to electricity after a six-year wait thanks to the intervention of the Ombudsman on its own motion. This follows an article in a daily newspaper where the son decried unresponsiveness and undue delay by Kenya Power. According to Ochieng, his father, John Lwodo, made an…
KeNHA has provided information necessary for five land owners of Mwamba Village Quarry in Turbo, Uasin Gishu County to seek compensation for their pieces of land acquired for the expansion of the Eldoret – Webuye – Malaba Highway. This follows a complaint lodged on behalf of the land owners by Mr. Eliud Kabagi under the…
A complainant, William Opondo, lodged a complaint at the Commissions Nakuru Huduma Centre desk alleging delay by the Attorney General to settle a decretal sum of Kshs.390,975 plus interest awarded to him by a court. He had filed a case in Nakuru Chief Magistrates court in 2010 and a favourable decree was issued by the…
On 6th February, 2020, the Commission received a complaint from Eldoret Grains Limited, one of the leading cereal millers, alleging discrimination and frequent harassment by the Kenya Bureau of Standards (KEBS). The particulars of the complaint are that by a letter dated 27th January, 2020, KEBS suspended the companys permit and directed it to stop…
