The Commission is today joining the world in celebrating the Ombudsman Day 2021 on observed every Thursday 14 October. In 2018, the American Bar Association Section of Dispute Resolution declared the second Thursday of October as Ombuds Day in recognition of a profession that has existed for centuries yet remains relatively unknown and underutilised. The…
“Following my complaint of unresponsiveness concerning my promotion lodged at the Commission’s Eldoret Regional Office, I am pleased to inform you that justice has prevailed. I have been promoted to the position of head teacher job group C5 following my interview in February 2021…” these were the words of Ms. Mercy Kemboi in an appreciation…
A complainant, Fredrick Onyango, lodged a complaint at the Commission’s Mombasa Regional Office alleging delay by the Hon. Attorney General to advance a payment of Kshs776,050 following a court decree issued in his favour on 31st July 2018. The Commission by way of inquiry took up the matter with the Attorney General. In his communication to…
A resident of Bombolulu in Mombasa County can finally enjoy uninterrupted power supply following the intervention of the Commission in a case of wrong payment account. According to Jimmy Waliaula, he applied for a change of electricity meter from the previous owner to himself after he acquired a house in September 2020. After the application,…
“I hereby acknowledge your efforts to help me get my court case judgment which had taken long since 2010 up to 14th September 2021, the day I received it at the Kizurini Law Courts. My entire family appreciates your good work. May God bless you and help you assist as many as possible who are…
The Kenya National Bureau of Statistics (KNBS) finally paid a contracted employee Kshs 12,500 owed to him following the intervention of the Commission in a case of inordinate delay. According to Said Kitsao, he was engaged by KNBS as a Content Supervisor during the 2019 Kenya Population and Housing Census in Paziani sub-location in Ganze,…
A Kenyan living in Australia finally received AUD 7,462.50 from the Unclaimed Financial Assets Authority (UFAA) being his share dividends, thanks to the intervention of the Commission. Mr Andrew Lawrie lodged a complaint with the Commission alleging unresponsiveness in claiming his assets from UFAA. According to him, he sent an official application to the Authority…
A teacher was finally reinstated and his 11 months’ salary arrears paid by the Teachers Service Commission (TSC) in a case of unfair dismissal. According to Mr. Fred Ondieki, he was removed from the TSC payroll in October 2018 without any explanation as he had not received a letter to show cause or a dismissal…
On 28th September 2020, to commemorate the International day for Universal Access to Information (IDUAI), the Commission on Administrative Justice (Kenya) has planned the following activities: 1. Hold a Commemoration event on the 28th September 2020 at the Nairobi Safari Club which will be centred around this year’s theme of “Access to Information – Saving…
A teacher can finally enjoy tax exemption following the intervention of the Commission in a complaint against the Teachers Service Commission (TSC). According to Mr. Joseph Onunda–an employee of TSC who is living with permanent disability–he had been enjoying tax exemption which the Ombudsman helped him secure in April 2016 after a five year wait.…
