ICGLR Meeting on 20th December 2021

The Chairperson today attended a virtual advocacy meeting organized by the Office of the UN Special Envoy and the International Conference of the Great Lakes Region. The advocacy engagement was with the Great Lakes Regional Parliamentarian Forum chaired by Hon. Senator Kenneth Lusaka the Speaker of Senate of the Republic of Kenya. The engagement was…

Hospital Refunds Overpaid Fee

“I make reference to a complaint I lodged against Coast General Teaching and Referral Hospital (CGTRH) in regard to the refund of monies that had been erroneously paid. I am happy to confirm that the matter has been settled and the refund has been effected. I would also like to thank your able office for…

County Staff Reinstated After Two Years

When he took up a job as Chief Officer in Kericho County, Mr. Willy Keter did not envisage that one day the decision would subject him to emotional anguish at the expiry of his contract thanks to the unresponsiveness by the Nakuru County Public Service Board to reinstate him. Mr. Keter lodged a complaint with…

Deceased’s Benefits Paid After Seven Years

“I hereby appreciate your efforts to assist my elder brother’s dependents get the death benefits which had taken seven years since 2014. I am proud and the deceased’s children appreciate your noble work. May God in heaven bless the work you are doing to assist the less privileged group in society. The cheque was sent…

Ombudsman Investigation Clears State Department of Devolution of Wrong Doing

The Commission on Administrative Justice (Office of the Ombudsman) has cleared the State Department of Devolution of any wrongdoing following allegations of maladministration. The Commission undertook an investigation into the matter following an anonymous complaint received on 27th July 2020 alleging irregular hiring of casuals, irregular engagement of experts, lack of internal organisational structure and…

Personal Guide Allowance Paid

A National Government employee living with disability can finally enjoy the personal guide allowance, thanks to the intervention of the Commission in a case of delay in the payment of the allowance. According to Ms. Stella Nyasinga, she is a deaf Senior Support staff working at the County Commissioner’s Office in Nakuru County and is…

ID Information Corrected

A resident of Nyamira can finally access critical services following the correction of her Identification Document(ID) details thanks to the intervention of the Commission. According to Ms. Josephine Mogere her National Identity Card Number is 82….57.  However, she was issued with an ID Card No. 12….57. She severally sought correction of the anomaly but for…

Outstanding Salary Arrears Paid

“In r“In reference to the complained I lodged in your office on 29th October 2021 through the email, I hereby write to confirm that the matter has been resolved. I was allocated a personal number and my outstanding arrears paid.” These were the words of Ms. Jenipher Otieno in a letter to the Commission. Ms.…