The Commission on Administrative Justice (Office of the Ombudsman) has cleared the State Department of Devolution of any wrongdoing following allegations of maladministration. The Commission undertook an investigation into the matter following an anonymous complaint received on 27th July 2020 alleging irregular hiring of casuals, irregular engagement of experts, lack of internal organisational structure and…
A National Government employee living with disability can finally enjoy the personal guide allowance, thanks to the intervention of the Commission in a case of delay in the payment of the allowance. According to Ms. Stella Nyasinga, she is a deaf Senior Support staff working at the County Commissioner’s Office in Nakuru County and is…
A resident of Nyamira can finally access critical services following the correction of her Identification Document(ID) details thanks to the intervention of the Commission. According to Ms. Josephine Mogere her National Identity Card Number is 82….57. However, she was issued with an ID Card No. 12….57. She severally sought correction of the anomaly but for…
“In r“In reference to the complained I lodged in your office on 29th October 2021 through the email, I hereby write to confirm that the matter has been resolved. I was allocated a personal number and my outstanding arrears paid.” These were the words of Ms. Jenipher Otieno in a letter to the Commission. Ms.…
