A teacher was finally issued with the Higher Education Board’s (HELB) clearance following the intervention of the Commission in a matter of double deduction.
According to Paul Magolo, he repaid his HELB loan in lump sum in February 2020 through a direct deposit but despite clearing his loan, the board’s records still showed he had a balance which led to two months’ subsequent deduction on his salary even after raising the same with the board. The continuous deduction prompted him to lodge a complaint with the Commission.
The Commission took up the matter with the Chief Executive Officer of the board who confirmed that Magolo had paid KES. 43,400 for his loan clearance but the stoppage of monthly deductions was not effected by the Teachers Service Commission.
“I wish to inform you that I have received a communication from HELB with a clearance certificate. I have cleared my loan and my account has been closed,” said Mr. Magolo in a letter to the Commission.