A former nominated Senator was finally paid her pension contribution following the intervention of the Ombudsman.
According to her, she applied to the Pensions Department for a refund of her pension contribution in August 2018 but there was a delay in processing the payment. This prompted her to seek the assistance of the Clerk of the Senate and the Secretary of the Parliamentary Service Commission. The Clerk took up the issue in April 2019 with the Director Pensions indicating that the claim was taking longer to settle as all the requirements had been submitted to the Department. Four months later the contribution had not been paid prompting her to lodge a complaint with the Commission.
The Commission by way of inquiry took up the issue with the Director Pensions leading to payment of the pension contribution.
“This is to confirm that the refund has been made to…copy of payment voucher and transmission documents have been attached for ease of reference,” reads a letter from the Director Pensions to the Commission.
